Server Support Specialist

Date Posted: 2/1/2022

Title: Server Support Specialist

Location: Travel between Fort Walton Beach (FWB) & Crestview (CV)

POSITION SUMMARY:Bridgeway Center, Inc. (BCI) is seeking applicants that want to work in the Information Technology (IT) department. A career with BCI as a Server Support Specialist is rewarding and fulfilling because you make a difference every day in the lives of clients served.

The Server Support Specialist is responsible for maintaining Hyper-V Virtual Server Hosts, Virtual Machines, individual servers running Windows Server O/S. Ensures servers are operating optimally, with current backups and security patches. Performs diagnosis, troubleshooting, and break-fix support for all server platforms. Provides overflow technical support to Desktop users. Additionally, the Server Support Specialist researches, recommends and implements new hardware and software solutions to ensure continued availability to end users. Other skills desired include; Direct working knowledge of Active Directory, DNS troubleshooting, Office 365, networking technologies, VoIP telecommunications and Database data retrieval and reporting. Familiarity with cloud technologies, database storage/recovery techniques, and the application of security best practices is desirable. Detailed communication to management is required. This role works in a team environment supporting applications, development, and production systems operations; and escalates network, server, and application issues to the assigned team members.

This position will report directly to the Chief Technology Officer (CTO). New associates receive training, mentoring, and coaching throughout the on-boarding process.

We invite you to further explore this amazing opportunity by submitting your application today.

BENEFITS:
Ten (10) Paid Holidays
17 days per year of PTO
403(b) Retirement Plan with Employer Match
Employee Assistance Program (EAP)
Health Care/Dependent Care Reimbursement Program
Employer Paid $10,000.00 Life Insurance
Florida Blue Group Health Insurance
Vision/Dental Insurance

MINIMUM REQUIREMENTS:    Bachelor’s degree in a Computer Science related field plus two (2) years direct experience OR Associates plus six (6) years direct experience OR High School Diploma or GED plus eight (8) years direct experience. An Information Technology (IT) certification is preferred. Provide server and desktop support remotely and locally on-site.  Candidate must ensure a high level of customer satisfaction through quality technical support along with excellent response time with appropriate follow up. Applicant must be able to pass a DCF Level II Background screening, drug screening, and a Tuberculosis (TB) test. Applicant must have a valid Driver License with no major violations and be able to be insured under BCI’s automobile policy.

WORK LOCATION:   Travel between Fort Walton Beach (FWB) & Crestview (CV)     

WORK HOURS:  Flexible work hours to support after-hours server maintenance.

BASE WAGE:   The base salary for this position is $1,923.08 / bi-weekly.

 

 

***Applicant must meet the minimum requirements to be considered for this position. NO EXCEPTIONS.***

Notify the Human Resources Office in advance if you require special disability accommodations to participate in the employment process.

BRIDGEWAY CENTER, INC. IS A DRUG FREE WORKPLACE AND AN EQUAL OPPORTUNITY EMPLOYER

Hours: Full-Time