Behavioral Health Case Manager (BHCM)

Date Posted: 9/21/2021

POSITION SUMMARY:  Bridgeway Center, Inc. (BCI) is seeking applicants that want to work with clients to effectively address clients' care by assessing needs, developing, monitoring, and facilitating interdisciplinary approaches. This position is responsible for managing an assigned caseload of clients having mental illness diagnosis and for assessing client needs, developing, implementing and reviewing service plans, and working with other community resources in meeting/achieving client service needs. Join a dynamic and innovative team who search for empowering ways to improve the quality of life for the people we serve. A career with BCI as a Behavioral Health Case Manager (BHCM) is rewarding and fulfilling because you make a difference every day in the lives of the clients served.                               
The Case Management department consists of services that help individuals link to needed medical, social, education, psychiatric, psychological, and other services. This includes direct assistance in gaining access to services, Coordination of Care (CoC), oversight of the entire case, and linkage to appropriate services. Case Management includes (1) assessment of the eligible client to determine service needs; (2) development of an individualized integrated service plan; (3) referral and related activities to help the client obtain needed services; (4) monitoring and follow-up; and (5) evaluation. The Case Management department educates persons served and their support system regarding diagnosis, treatment, and recovery. This position will work with clients in the Judicial system.    

New associates received training, mentoring, and coaching throughout the on-boarding process.

We invite you to further explore this amazing opportunity by submitting your application today.


  1. Ten (10) Paid Holidays
  2. 17 days per year of PTO
  3. 403(b) Retirement Plan with Employer Match
  4. Employee Assistance Program (EAP)
  5. Health Care /Dependent Care Reimbursement Program  
  6. Employer Paid $10,000.00 Life Insurance
  7. Florida Blue Group Health Insurance
  8. Vision/Dental Insurance

MINIMUM REQUIREMENTS:   Bachelor’s degree from an accredited university or college with a major in counseling, social work, psychology, criminal justice, nursing, rehabilitation, special education, health education, or a related human services field (a related human services field is one in which major course work includes the study of human behavior and development). Spanish-speaking or Bilingual applicants are a plus, but not required.
Applicant must be eligible to apply for and obtain Behavioral Health Case Manager certification as provided by the Florida Certification Board (FCB) within one (1) year of obtaining Provisional certification.

    • Within thirty days of hire must complete training requirements and apply for Provisional certification.
Please include a resume with the application. Applicant must be able to pass a Level II DCF criminal background check and drug screen. Applicant must have a valid driver’s license with no major violations and be able to be insured under BCI’s automobile policy.   


WORK LOCATION:   Primary location is Fort Walton Beach (FWB)
WORK HOURS:    Mon – Fri; 8:00 a.m. – 5:00 p.m.

BASE WAGE:  The base wage for this position is $15.00 per hour (Bachelor’s Degree) or $16.00 per hour (Master’s Degree). Eligible for a wage increase to $16.00 per hour (Bachelor’s Degree) or $17.00 per hour (Master’s Degree) once Certified as a Behavioral Health Case Manager (CBHCM).

Click here to apply for this position electronically


***Applicant must meet the minimum requirements to be considered for this position. NO EXCEPTIONS.***

Notify the Human Resources Office in advance if you require special disability accommodations to participate in the employment process.


Hours: Full-Time