Job Details: Outpatient Support Specialist

Date Posted: 11/05/2019

Title: Outpatient Support Specialist

Location: Fort Walton Beach

Closing Date: 11/12/2019

Description: See  qualifications.


POSITION SUMMARY:   Bridgeway Center, Inc. (BCI) is seeking applicants for the Outpatient Support Specialist position. A career with BCI as a Support Specialist is rewarding and fulfilling because you are part of a team that is making a difference every day in the lives of the clients served.

The Outpatient Support Specialist provides support and assistance to clinical staff by gathering data and ensuring the accuracy and acceptance of reporting data.  This data enables BCI to receive state revenue for services delivered.   

We invite you to further explore this amazing opportunity by submitting your application today.

MINIMUM REQUIREMENTS:  High School Diploma or GED. Applicant must be able to pass a DCF Level II criminal background check, Tuberculosis (TB) test, and a drug screening.


  1. Gathering, reviewing, entering and correcting outcome data that is submitted by BCI to the State of Florida for contractual client services provided.
  2. Coordinate with the Outpatient Services Program Manager and Therapists on a daily basis to assist in gathering required outcome and reporting data that ensures deadlines for submission are met.
  3. Problem-solve with Outpatient associates and provide support and training to correct electronic record data errors.
  4. Produce/generate Outcome reports as needed.
  5. Coordinate with the Client Accounts Department Staff to identify clients who have a change in funding source which requires a data update.
  6. Responsible for monitoring Therapist caseloads and assisting with maintaining currency and accuracy of caseloads and group composition.
  7. Provides general administrative support for Outpatient Services.
  8. Gathers information and prepares reports to stakeholders on a monthly basis.

WORK LOCATION:    Fort Walton Beach (FWB)

BASE WAGE:  The base wage for this position is $11.00 per hour for 0-5 years of experience and $12.00 per hour for 6-10 years of experience. The maximum years of experience that BCI gives credit for is ten (10) years.

***Applicant must meet the minimum requirements to be considered for this position. NO EXCEPTIONS.***

Notify the Human Resources Office in advance if you require special disability accommodations to participate in the employment process.


Hours: Full-Time